Returns & Exchanges

At Gisou, we want you to be completely satisfied with your honey-infused beauty routine. If you are not happy with your purchase, you can return or exchange unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare Your Package

  Ensure the items are in their original, unopened packaging and securely place them in the shipping box.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-10 business days.